Help

1. What is mackany.com platform

mackany.com is a platform that offers you the service of making a website of your business on the web totaly free of charge

2. mackany.com services

mackany.com offers you many services including:-

Showcase your products and services to your clients on your website and offer your clients the option to order products as well as reserve appointments for your services

You can categorize your products and services in different sub-pages

Your clients can see the quantity of products available at your store before purchasing

For your services, you can set serving hours for the whole week ,whick allows your clients to book an appointment, lifting the burden of booking managment from you and provide an excellent customer experience

You can follow up orders and appointments made by your clients , with there data like names,e-mail,telephone and address after they register to your site

You can share your branchs data , phones and social media pages

There is an About page to write something expresses your passions to your clients and brand your business

You can add managers to the site to help you with managing it , giving you a room for something more important

You can subscribe to notifications messaging with at a very low prices giving you the ability to send SMS and e-mails to you and you clients when an order is placed or finished or when an appointment is made

Our free plan offers you a 40 photos capacity free of charge , for more you can subscribe at a very low price

Your clients can enjoy with defferent payment methods like "cash on delivery" , "credit card" , "phone transfer" and others

Our credit card payment method depends on the two most popular platforms "Paypal" and "2checkout"

3. How to control my site

Firstly, you have to login with the site owner account

Secondly, press the "control panel" on the navigation bar

4. How to create new sub pages for products and services categories

"control panel" is formed of 6 main pages "products" , "services" , "contact info" , "About and general settings" , "reservations and appointments notifications" and "Payment methods and orders notifications"

You can prevent a page from appearing to your clients by deactivating it by un-check the "page activated" check-box under "page name" input field

You can create a sub-page for products or services by clicking on "products" or "services" main pages , which will show the sub-pages related to each catergory

You can change the main page or sub-page name by changing the "Page name" field and then clicking the save button

Products and services related to each page will appear under the "page name" field , you can add a new sub-page by clicking the "new sub_page" and change its name as shown above and then clicking the save button

5. How to add a new product

Choose "products" main page

choose the page that you want to add your product to weather a main page or sub-page, then press "add item" button , a new product item will appear with primary data

to edit product data press "edit" button, a popup window will appear to edit product data

You can edit product name, description, main image, other images, price, available quantity and product options

then press "save" ,to exit press "X" at the top of popup window or outside the popup window

you can delete a product press "delete" button

6. How to add new service

Choose the "Service" main page

choose the page that you want to add your service to weather a main page or sub-page, then press "add item" button , a new service will appear with primary data

to edit service data press "edit" button, a popup window will appear to edit service data

You can edit service name, description, main image, other images, price and service options

In services popup window , you can set the service working time window for this service with availble serving lines and service period in every week day, you can also set the service the whole day making customers choose continous date period

then press "save" ,to exit press "X" at the top of popup window or outside the popup window

you can delete a service press "delete" button

7. How to add your branchs, your contact info and social media contacts

Choose the "contact info" main page

You can change the page name by changing the "Page name" field and then clicking the save button

You can prevent the page from appearing to your clients by deactivating it by un-check the "page activated" check-box under "page name" input field and then clicking the save button

Write your contact info and add your branchs by pressing "add branch" then press "save" button

8. How to write a brief message about your work , change site header name and main site image

Choose the "About and general settings" main page

You can change the page name by changing the "Page name" field and then clicking the save button

You can prevent the page from appearing to your clients by deactivating it by un-check the "page activated" check-box under "page name" input field and then clicking the save button

press "Save" button after editing "About statment"

you can edite "Company's name" , "Main image" , "Main image font color"

press "Save" button at the bottom of the page after editing

9. Change site language

Choose the "About and general settings" main page

You can change the whole site "Language" by choosing from the rop down menu

press "Save" button at the bottom of the page after changeing the language , then refresh the page for changes to take effect

10. How to add managers to the site

You can add managers to help you with managing the site after you login with the site owner account

Choose the "About and general settings" main page

Firstly make sure that manager e-mail is registered with mackany.com , then put his/her e-mail in "write manager e-mail" field then press "add manager" button

press "Save" button at the bottom of the page

11. Delete managers from your site

You can delete managers managing the site after you login with the site owner account

Choose the "About and general settings" main page

press "Delete" button beside manager e-mail

press "Save" button at the bottom of the page

12. Controlling notifications

you can control notifications related to orders or appointments by choosing "Payment methods and orders notifications" or "reservations and its notifications" main pages respectivly

Make sure that you have enough balance of SMS and e-mails before activating this service, by going to https://mackany/services after logging in

put a check mark in front of the notification you want

Write the e-mail or phone number that you wish it receive the notification

press "Save" button at the bottom of the page

13. Control Payment methods

Choose the "Payment methods and orders notifications" main page

put a check mark in front of the payment method you want to activate

If "mobile transfer" is chosen , write the phone number that is registered with smart wallet

IF "credit card" is chosen , you have to register with https://paypal.com or https://2checkout.com by a business account

If paypal is chosen copy the ClientID for the live account and past it into your mackany.com site

If 2checkout is chosen copy your merchant ID and past it into your mackany.com site after your 2checkout is activated

Paypal has advange of ease of activating the account but lack forgien currency diversity , 2checkout have many currency available but activating your account takes time

14. Create new site on mackany.com

Enter https://mackany.com and register a new account , and verify your e-mail by clicking the link sent to your e-mail

on https://mackany.com enter your site name in english and press "Start" and mackany.com will redirect you to your new site

15. Add balance for your SMS and e-mail notifications and monthly image storage

Enter https://mackany.com/services after login , and you will see your current balance of SMS and e-mails and your monthly storage available

to add balance choose plan then pay online

Update 1, July 2020